Call
Authentication
The STIR/SHAKEN call authentication framework is designed to prevent callers from falsifying, or spoofing, the information displayed on caller ID during incoming calls.
Digital
Certificates
The new STIR/SHAKEN mandates require that digital certificates validate the caller ID of all calls carried over Internet Protocol (IP) networks.
Carrier
Attestation
STIR/SHAKEN relies on a carrier’s attestation of a subscriber’s identity. Dependant on a few factors we can provide a specific level of attestation.
CCS is Registered With The FCC
Registered & 100% Compliant
CCS is fully compliant with the STIR/SHAKEN mandate, and will soon offer A level attestation on 100% of calls made on our hosted systems using DID's provisioned from CCS. CCS is also officially filed as a carrier with the FCC, this ensures customer calls are treated with the highest level of confidence.
Don't Gamble With Your Campaigns
Make certain that your caller IDs are being monitored and managed correctly with Contact Center Specialists. Call us at 888-992-6682 for more information.
Adaptive DID Technology
The CCS engineers have developed and implemented a revolutionary new system for DID usage and management. Our adaptive DID system helps to limit individual number usage and prevent your Caller IDs from being flagged as SPAM/SCAM.
Prevent SPAM/SCAM Likely From Showing!
Our new DID management technology will keep your calls connecting! Our system will automatically scan your DIDs, remove unused DIDs to keep your costs low, and add new DIDs as needed to keep your calls connecting and closing!
Custom Dialer Interface
CCS has a new, easy to use Vicidial interface set to be released Q1 of 2022. This new layout will help prevent common agent mistakes.
Improved Design and Functionality
Our new dialer interface increases the ease of usability for your existing and new agents leading to less mistakes and greater productivity.
